Terms of Use

Last updated: October 2026

1. About These Terms

These Terms of Use apply when you visit or use the Senvello website. Senvello provides business-to-business information about sexual wellness product development, sourcing, OEM, private-label and related services. By using the website, you agree to use it in accordance with these Terms and applicable law.

2. Business Inquiries

Website forms and contact channels are provided for B2B inquiries, quotation requests, sample requests and project discussions. Submitting a request does not require Senvello to accept a project or provide a quotation, sample or service.

3. No Binding Offer

Website content, inquiries, sample requests, RFQ responses, indicative pricing, specifications, lead times and other discussions are informational unless separately confirmed in writing. Pricing, minimum order quantities, lead times, specifications, packaging, tooling, shipping and availability may require project-specific confirmation.

Commercial obligations arise only through separately agreed written documents, such as an accepted quotation, purchase order, sales agreement, manufacturing agreement or other written commercial confirmation.

4. Product Information

We make reasonable efforts to describe our services and available product information accurately. Product requirements, specifications, materials, functions, packaging, documentation and availability may change during development, sampling, sourcing or production review and remain subject to project-specific confirmation.

5. Samples and Custom Development

Sample requests, customization discussions, design work, tooling and development services are subject to separate confirmation, availability, feasibility review and commercial terms.

6. Intellectual Property

The website’s text, design, branding and original materials are protected as applicable. These Terms do not transfer ownership of Senvello materials or any supplier, customer or third-party intellectual property.

7. Customer Materials

You should provide specifications, trademarks, packaging artwork, designs and other materials only when you are authorized to provide and use them for the proposed project. You remain responsible for the accuracy and lawfulness of materials you submit.

8. Prohibited Use

You may not use the website unlawfully, interfere with its operation, attempt unauthorized access, introduce malware, abuse inquiry channels, infringe rights, or use automated access in a way intended to disrupt or materially burden the service.

9. Third-Party Services and Links

The website or a project discussion may refer to third-party tools, logistics providers, manufacturers, payment providers or linked websites. Those services may be governed by separate terms and policies, and Senvello is not responsible for third-party websites outside its control.

10. No Regulatory or Professional Advice

Website content is provided for business information and is not legal, regulatory, medical or other professional advice. Customers remain responsible for evaluating product, labeling, import, market and regulatory requirements applicable to their destination, sales channel and use case.

11. Disclaimer

The website is provided for business information and inquiry purposes. Its availability and content may change, and information may require confirmation for a specific project. Nothing in these Terms excludes obligations that cannot lawfully be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Senvello is not responsible for losses arising solely from reliance on unconfirmed website information or from interruption of website availability. Any limitations apply only to the extent permitted by applicable law and do not alter liability agreed in a separate written commercial contract.

13. Privacy

Our Privacy Policy explains how Senvello handles personal information submitted through the website and B2B inquiries.

14. Changes to These Terms

We may update these Terms as our services, website or legal obligations change. The current version and its effective date will be published on this page.

15. Contact

For website or legal questions, contact [email protected].